Sustainability & Environmental, Social and Governance (ESG) at Zoom
Living Our Core Value of Care
Zoom cares about the long-term benefits of our employees, customers, and community. We strive to make a positive impact by delivering virtual connections to the global community and committing to build a sustainable future for our environment and society.
Eric Yuan
CEO, Zoom
Our Sustainability and ESG Approach
We address sustainability holistically across Zoom and in a way that extends beyond our carbon footprint. Our work is centered around people, and we strive to live our core value of Care towards all of our stakeholders – employees, customers, investors, communities, and the planet. We employ a Sustainability and ESG Framework to embody our company values and focus our efforts in the areas where we can have the greatest impact.
Environment
We believe in caring for our environment. Our products help individuals build relationships and global businesses mitigate their carbon footprint. We minimize the impact of our operations through workplace programs and support global initiatives to make a direct positive impact on the environment.
People
We believe the best employees are happy employees. We strive to attract quality talent and create a productive, inclusive, and inspiring working environment, where all employees feel they are valued and belong.
Community
Zoom cares about the diverse array of communities we serve, including our varied customer base and non-profit partners. We serve our broader communities through Zoom’s social impact arm, Zoom Cares, where we envision a more just society for people and the planet.
Trust
Zoom is dedicated to being a platform people can trust, and trust is an integral part of our values and culture. We are committed to ethical business practices and making the Zoom platform seamless, safe, and secure for every user.
Zoom’s ESG Report
We are pleased to issue our second annual ESG Report which shares our progress on different facets of environmental, social and governance topics at Zoom. Demonstrating our commitment to clear and comprehensive disclosure, the content of this report has been informed by the ESG priorities identified in our materiality assessment, as well as leading ESG disclosure frameworks and standards, including the Sustainability Accounting Standards Board’s (SASB) Software and IT Services sector guide.
